Back-to-work policy explained here
How to fix a common Pulsacoil fault yourself
Although the Fabdec Thermacoil is not a Gledhill appliance, I’m mentioning it on this website because it is still a thermal store of the same type, and I’m now getting a trickle of calls to repair them since the suppliers appear to have ceased trading.
This is a low-cost thermal store with no outer case to protect the pipework and expansion vessel. It also has an internal heat exchanger comprising just a coil of pipe suspended inside the store water (in the same style as the Pulsacoil BP and Pulsacoil Original) thus saving the cost of a pump, control electronics and plate heat exchanger. For water temperature control it has a thermostatic blender valve instead of the electronic control of the later Pulsacoils. Curiously, there is also a Thermacoil made by Nextgen which shares many of the features of this Fabdec version, but came in a very stylish and futuristic-looking matt black casing. Also long discontinued, I am unsure if both were by the same manufacturer. I’ve written more about the Nextgen Thermacoil on my other website, here. (Link opens in new tab.)
Common faults and fixes:
1) Heater element failure
As with all electric thermal stores, the heater elements fail with age rather than water scale contamination, as the water in the thermal store never changes. So unlike with a conventional hot water cylinder, the heaters are not heating a continually refreshed supply of hard water.
2) Thermostat failure:
The thermostats in heater elements fail from time to time and need replacing.
3) Scale contamination inside the heat exchanger tube and/or the thermostatic blender valve:
The water temperature from a hot tap is nice and hot initially but rapidly falls to just ‘warm’. This is a classic symptom of water scale in a thermal store, and chemical descaling is the fix. Often, the blender valve will be damaged by water scale at the same time and need replacing.
4) Pipes popping off.
This is not strictly a Fabdec appliance fault to be fair, but these Thermacoils have very hard stainless steel inlet and outlet pipe stubs, and installers are very fond of connecting to these using modern push-fit plastic pipe fittings. Most push-fit fittings use serrated grip rings designed to dig into copper tube to hold the fitting securely onto the pipe, and these grip rings do not dig into and grip hard stainless steel. Consequently push-fit fittings should not be used to connect to a Fabdec Thermacoil as there is a risk the pipes will just pop off at a random time in the future causing a major leak.
If you need a repair to your Fabdec Thermacoil, call or text me on my mobile 07866 766364.
Mike the Boilerman - Independent Gledhill Pulsacoil repair specialist, covering everywhere within driving distance of Hungerford, Berkshire
Call or text me on: 07866 766364
Copyright Michael Bryant 2020
Site first published 2nd January 2007
Last updated 30th April 2021
Gas Safe Register 197499, CIPHE registration number 56207